25 Mar
Senior Consultant
Toronto, Canada

We are CPCS. A global management consulting firm in the infrastructure sector headquartered in Canada with offices around the world.

We design and implement practical solutions to pressing infrastructure challenges that are specific to transport, power and public-private partnerships, anchored on deep analytics.

With over 1,500 projects in 140 countries under our belt, the work we do has real and measurable impact on people's lives. On any given day, we can be called on to improve a city's public transit system or advise a government looking to modernize its power sector.

Contributing to a better, healthier world for citizens gives us a deep sense of purpose.

Our global team of over 130 CPCSers come from all walks of life and all bring unique skillsets. If you are intrigued or excited by what you have read, visit our Careers page to learn more or see what our employee have to say and discover our Core Beliefs.

Following the recent merger of CPCS Transcom Limited with First Class Partnerships (FCP), we are expanding our operations and looking for a Senior Consultant to help us develop and deliver consulting assignments.


Your impact
As Senior Consultant, based in Canada, you will support the Engagement Director in the development and delivery of consulting assignments.

You will develop a positive working relationship with new and existing clients that upholds our hard won reputation and cultivates new consulting opportunities. This role looks outwards to clients and inwards to our consulting teams. 

You will be the day-to-day contact for clients, responding to their requirements, proactively offering solutions and feeding back to our consulting teams and where appropriate, escalating issues to the Engagement Director for resolution. 

In this role, your client relationship, communication, analytical and organization skills will be effectively applied to  delivering valued and timely advice to our clients.

You'll thrive in this position if you enjoy working as part of a team alongside technical experts, project managers, clients and stakeholders.

Your responsibilities

You'll contribute to different stages of our project lifecycle under the guidance of the Engagement Director, Canada: 

General

  • Assist in developing service offering specific to Canada based division operations
  • Provide support as required to the general administration of a CPCS operating division
  • Identify and add knowledge to our database for business development activities.
  • Champion the use of CPCS knowledge assets in our business material.
  • Foster an efficient, innovative and team-oriented environment.
  • Identify opportunities for improvement such as CPCS policies, processes and templates.
  • Liaise with project teams, partner firms and clients

 Business Development and Pre-engagement
  • Develop and maintain positive and professional business relationships with new and existing clients
  • Coordinate with other CPCS resources to identify and pursue suitable opportunities through procurement portals and other formal procurement channels
  • Lead business development activities, including preparing proposals and expressions of interest,  
  • ensuring that processes are followed and that your time and other resources are allocated as appropriate to meet production and submission deadlines
  • Work with staff and associates to identify new/additional resources for projects and contractualise their engagement.
  • Support client contract administration ensuring compliance to contractual process, including conflict management.
  • You will be responsible for ensuring that practical issues such in country working and invoicing are dealt with smoothly and efficiently. You will be expected to work knowledgeably and flexibly across these issues
  • Coordinate with Corporate resources on immigration requirements and local working arrangement to ensure smooth deployment of selected international resources
  • Actively engage with colleagues across the business to develop new opportunities, sharing best practice, skills and knowledge for the overall benefit of the organization 

Project Execution/Engagement

  • Act as the day-to-day contact with clients, ensuring strong and open communication
  • Support consulting projects based on specific expertise, including qualitative and quantitative research and analysis.
  • Support client contract administration meetings to track progress across the various engagements, escalate any causes of concern and resolve issues.
  • Write project reports and prepare other deliverables (e.g., KPIs, progress reports, presentations, dashboards, etc.), both for clients and for internal purposes.
  • Working with colleagues, develop an understanding of client requirements and proactively offer consulting solutions to meet these requirements
  • Provide practical support to consultants to ensure they can focus on delivery of client facing work
  • Support the Finance Team in the preparation of accurate and timely invoices 

Post Engagement

  • Participate in the project closedown customer satisfaction review process and if required, take steps to address any negative comments
  • Ensure that client references and project credentials are captured
  • Maintain an ongoing business relationship with the client and actively seek further consulting opportunities

We're looking for someone who

  • Values diversity, innovation, teamwork and personal accountability
  • Has superior oral and written communication skills
  • Has strong organizational skills
  • Can manage and prioritize multiple tasks under tight timelines
  • Can work independently and within teams
  • Is an active listener and can diffuse difficult situations
  • Welcomes coaching and feedback
  • Is an avid learner and keeps their skills sharp


What you bring to the team

  • Bachelor's degree in a quantitative field (e.g. business, economics, planning, engineering, or relevant combination). A relevant masters' level degree or other professional designation will be considered an asset.
  • At least 5 years' experience establishing and a proven skills in developing and managing client relationships in a professional, face-to-face, account management, project management, resource management or sales environment
  • Experience in supporting business development initiatives, proposals and project specifications documents.
  • Relevant subject matter expertise and experience such as transport, engineering, economics, transport/public policy, management consulting
  • Proven ability to manage professional staff and suppliers
  • Ability to understand the needs of clients and develop approaches to meet these needs
  • Willingness to work flexibly and enthusiastically across a wide range of technical, administrative and people management issues
  • Be skilled in the use of Microsoft Office (Excel, Word and PowerPoint) with advanced skills in Excel and Word.
  • Speak and write fluently in English
  • The legal right to work in Canada

                                    
Support for you, professionally and personally
Professional growth: We support your growth at CPCS and professional development by providing training, coaching, mentorship and regular feedback.

Meaningful connection: We believe in engaging collaboratively with passionate, diverse and motivated clients, team members and stakeholders to understand various viewpoints.

Greater impact: We believe in helping infrastructure leaders make more impactful decisions. Everything we do seeks to enable positive economic, social and environment impacts.

Competitive compensation: We offer all team members competitive base salaries along with a benefits package that includes superior health and wellness programs. You could be eligible to receive a performance-based bonus. With time and proven excellence, you may be invited to become a company shareholder and benefit from company dividends and profit sharing. We also believe in offering flexible work arrangements and ample, defined time off.

Apply today
Thank you for your interest.

  • Applications will be accepted until April 23, 2021
  • Only those selected for consideration will be contacted
  • A portfolio of relevant projects, participating in a case-study or written exercise will be required for shortlisted candidates


Submit a detailed resume and cover letter identifying your qualifications. Click "Apply" below to submit your application. 

Our recruitment practices
CPCS is an equal opportunity employer. We foster an environment where our people feel safe, heard and valued. Our belief is that we all have unique talents, perspectives and backgrounds. We do not discriminate on the basis of race, religion, colour, gender expression or identity, sexual orientation, national origin, citizenship, age, indigenous people, marital status, veterans, disability status, or any other characteristic protected by law.

CPCS is committed to, and will strive to ensure that, the Accessibility for Ontarians with Disabilities Act (AODA), 2005, its regulations, standards and all other relevant legislation are applied in a timely fashion. We'll provide all qualified applicants and employees who have disabilities with reasonable accommodations as required by law. If this is your case, please contact accessibility@cpcs.ca or 613-237-2500. Read more about our commitment to accessibility.